Our Mission and Values

Our Mission and Values

Our Mission
Creating Peace of Mind For Those We Serve

Our Vision
Honoring Individuals Through Their Life Journey

Our Values
Community
Accountability
Respect
Empathy

Respect

  • Respect for yourself- maintain emotional and physical health
  • Professionalism-appearance and language
  • Respect for others (co-workers, peers, supervisors)
  • We are all players on the SAME TEAM! Let's act like a team!
  • Respect for the organization's mission, philosophy, policies
  • Respect for customers-clients and guests
  • Give compassionate care to our clients
  • Encourage use of individual talents and value each person's contributions

High Expectations

  • Don't settle for average, satisfactory, or a "C" grade
  • Always strive to provide "excellent" service, or an "A" for a grade
  • "Good" is not good enough
  • The goal is increased customer and employee satisfaction and decreased client and employee grievances
  • Be on time, ready for work, and take full responsibility for your duties
  • Bring positive attitudes, energy, and fun to the workplace
  • Act as a team player- support and help others

Communication

  • Always maintain professionalism and confidentiality
  • Communicate at the right place at the right time to the right person
  • Make a plan with your co-workers at the beginning of your shift and communicate throughout your day
  • All communication is done with courtesy, kindness, and respect
  • If a problem does not get resolved, bring the issue to the supervisor
  • Practice good listening skills and consider the opinions of others

Leadership

  • Show pride in your work! Feel good about yourself
  • Always strive to meet or exceed your own or you co-workers/
    supervisors expectations
  • Hold yourself accountable
  • involvement in meetings, in-services, and committees is
    expected.
  • Go "above and beyond". Do something special for someone
    each day.
  • Welcome and support new co-workers
  • Pursue knowledge, job skills, and continuous learning.