Our Mission and Values Our MissionCreating Peace of Mind For Those We ServeOur VisionHonoring Individuals Through Their Life JourneyOur Values CommunityAccountabilityRespectEmpathy
Respect Respect for yourself- maintain emotional and physical healthProfessionalism-appearance and languageRespect for others (co-workers, peers, supervisors)We are all players on the SAME TEAM! Let's act like a team!Respect for the organization's mission, philosophy, policiesRespect for customers-clients and guestsGive compassionate care to our clientsEncourage use of individual talents and value each person's contributions
High Expectations Don't settle for average, satisfactory, or a "C" gradeAlways strive to provide "excellent" service, or an "A" for a grade"Good" is not good enoughThe goal is increased customer and employee satisfaction and decreased client and employee grievancesBe on time, ready for work, and take full responsibility for your dutiesBring positive attitudes, energy, and fun to the workplaceAct as a team player- support and help others
Communication Always maintain professionalism and confidentialityCommunicate at the right place at the right time to the right personMake a plan with your co-workers at the beginning of your shift and communicate throughout your dayAll communication is done with courtesy, kindness, and respectIf a problem does not get resolved, bring the issue to the supervisorPractice good listening skills and consider the opinions of others
Leadership Show pride in your work! Feel good about yourselfAlways strive to meet or exceed your own or you co-workers/supervisors expectationsHold yourself accountableinvolvement in meetings, in-services, and committees is expected.Go "above and beyond". Do something special for someone each day.Welcome and support new co-workersPursue knowledge, job skills, and continuous learning.